Well, it is easy to find the answers now! Learn how to set up a Facebook Poll in this quick tutorial video. You'll see how you can easily ask customers about the questions you have and get answers from them immediately.
Today, I had a customer ask me to look at her website from the perspective of Westbrack Marketing. She said, "I am too close to it." Isn't that true in all of our lives? I think of my van (which I practically live in). I can go weeks without paying much attention. My eye is blind to the spilled Coke, the scraps of paper, the pencils the kids leave all over. Then, one day I look at it and suddenly I see what everyone else sees - a horrible mess.
What about your business?
Have you taken time to look at the exterior, the interior?
Are things updated? Is your product fresh?
When is the last time you updated your website? Your photos?